Legal
Privacy Notice
How we collect, use, share and protect your personal information when you visit our website, use our services, or interact with us.
Last updated: May 21, 2026
We are committed to protecting your privacy in accordance with applicable privacy laws and international privacy standards. By using this website or our services, you consent to the collection and use of your information as described in this Privacy Notice.
Information We Collect
We may collect different types of information depending on how you interact with our website and services.
Personal information
- Contact details
- Name, email address, phone number, mailing address.
- Professional information
- Job title, company name, business details.
- Application information
- Resume, employment history, educational background and references, for job applications.
- Service-related information
- Appointment details, preferences and service requirements.
- Communication records
- Messages, inquiries, feedback and correspondence with us.
Technical information
- Device information
- IP address, browser type, operating system, device identifiers.
- Website usage
- Pages visited, time spent on pages, links clicked and search terms used.
- Location data
- General geographic location based on IP address.
- Cookies and tracking data
- Information collected through cookies, web beacons and similar technologies.
Information you provide
- Form submissions, including contact, application and booking forms
- Newsletter subscriptions and marketing preferences
- User-generated content such as comments, reviews and testimonials
- Uploaded documents and files
How We Use Your Information
Legal basis for processing
- Your consent
- For marketing, cookies and non-essential processing.
- Contract performance
- To provide the services you requested.
- Legal obligations
- Compliance with applicable laws.
- Legitimate interests
- Business operations, website improvement and fraud prevention.
Purposes of processing
- Respond to inquiries and provide customer support
- Deliver services you have requested
- Process applications, including job applications and registrations
- Schedule and manage appointments
- Send confirmations and service-related communications
- Improve our website and user experience
- Analyze website usage and performance
- Send marketing communications, with your consent
- Comply with legal requirements and resolve disputes
- Prevent fraud and ensure website security
- Conduct business operations and maintain records
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.
Security measures include
- Secure data transmission using SSL/TLS encryption
- Access controls and authentication systems
- Regular security assessments and updates
- Staff training on data protection
- Incident response procedures
While we implement strong security measures, no internet transmission is completely secure. Please exercise caution when submitting personal information online.
Sensitive Personal Information
In some cases we may collect sensitive personal information to fulfill specific services. This may include health-related data such as medical conditions, symptoms or allergies, when necessary to provide the care you have requested.
Legal basis and protection
Sensitive personal information is collected only when:
- It is necessary for the specific service you requested
- You have given explicit consent
- It is permitted under applicable data privacy laws
Special handling
- Additional access and security controls to protect confidentiality and integrity
- Access strictly limited to authorized staff only
- Storage and transmission using secure protocols and restricted systems
- Processing in accordance with applicable privacy laws and regulations
- Retained only as long as necessary for the specified purpose
Data Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Notice, or as required by applicable law.
- Contact inquiries and communications
- Retained as long as necessary to respond to your inquiry and provide ongoing support.
- Service-related information
- Retained for the duration of our business relationship and as required by applicable laws.
- Marketing communications
- Retained until you opt out or withdraw consent, plus a brief processing period.
- Website usage and analytics data
- Retained according to our analytics providers' policies and industry standards.
- Legal and regulatory compliance
- Retained as required by applicable laws and regulations.
When information is no longer needed, we securely delete, anonymize or destroy it according to our data retention procedures.
Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information.
- Access, correction and deletion
- Request a copy of your personal information, correct inaccurate information, or request deletion, subject to legal exceptions.
- Restriction
- Request that we limit how we use your information.
- Portability
- Request your information in a portable format.
- Objection
- Object to certain uses of your information.
- Withdraw consent
- Withdraw previously given consent at any time.
Marketing communications
You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, or by contacting us using the details below.
How to exercise your rights
To exercise these rights, contact us using the details at the end of this notice. We will respond within the timeframe required by applicable law.
California Privacy Rights (CPRA)
If you are a California resident, you have additional rights under the California Privacy Rights Act.
- Know
- Request information about the categories and specific pieces of personal information we have collected about you.
- Delete
- Request deletion of your personal information, subject to legal exceptions.
- Correct
- Request correction of inaccurate personal information.
- Opt out
- Opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
We do not sell or rent your personal information in exchange for money. However, we may share identifiers such as IP addresses or cookies with analytics and advertising partners, which may be considered sharing under CPRA.
To exercise your CPRA rights, including opting out of data sharing, use the Do Not Sell or Share My Personal Information page. We will not discriminate against you for exercising your privacy rights.
Children's Privacy
Our website and services are generally not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent.
Where we process limited personal information from minors in order to fulfill a specific service request, verifiable consent from a parent or legal guardian is required, appropriate safeguards are applied, and parents can access or request deletion of their child's information. These practices comply with applicable children's privacy laws, including COPPA.
If we become aware that we have collected personal information from a child without the required consent, we will take appropriate steps to delete that information promptly.
Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will:
- Notify affected individuals within the timeframe required by applicable law
- Report to regulatory authorities as required
- Take immediate action to contain the breach and prevent further unauthorized access
- Provide information about what happened, what information was involved, and what steps we are taking
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our data processing practices, new legal requirements, technology updates or business operational changes.
When we make updates, we will post the revised notice on this page and update the Last Updated date at the top. For significant changes that affect your rights, we will provide additional notice and, where required by law, obtain your consent.
Contact Us
If you have questions, concerns or requests regarding this Privacy Notice or how your personal information is handled, contact us:
City Healthcare Services, Inc.7011 Calamo St Ste 203
Springfield, Virginia 22150